BOOST
Updated 2026-08-08
INTRODUCTION
English translation pending.
CORE DEFINITION
BOOST is a checklist for giving feedback that will be heard: balanced, so it includes strengths as well as criticism; observed, so it rests on what was actually seen; objective, so it states facts rather than judgements; specific, so it points at a particular event; and timely, so it arrives soon after the event. The five criteria attack the two main causes of defensive rejection, vague or subjective commentary and delayed delivery. It is a filter rather than a script.
SCAFFOLDING EFFECT
Reduce cognitive load
- Balance the message: include something genuinely positive alongside the criticism you raise. - Anchor in observation: cite what you actually saw rather than what you inferred. - Check specificity: make sure the feedback names one concrete event and a clear deadline.
Anchor fast decisions
Recipients reject feedback when they cannot see what it refers to or when they read it as a judgement about their character. Anchoring the message in observed behaviour and stating it objectively removes the room for that reading, and specificity supplies an event the recipient can recognise. Balance signals that the assessment is not simply hostile, which lowers the need to defend, while timeliness connects the comment to something still fresh enough to change. Each criterion removes one route to dismissal.
MINIMUM ACTION
In progress 0/1Practice this model in one real situation:
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Source support: Explicit
- en.wikipedia.orghttps://en.wikipedia.org/wiki/Boostverified
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