Cognitive Scaffold

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MENTAL MODEL · M0237

Just Culture

Just Culture
BehaviorHigh supportPsychology
Included
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Version 1.0.0 · Updated 2026-07-28

CORE DEFINITION

Just culture is a concept related to systems thinking which emphasizes that mistakes are generally a product of faulty organizational cultures, rather than solely brought about by the person or persons directly involved. In a just culture, after an incident, the question asked is, "What went wrong?" rather than "Who caused the problem?". A just culture is the opposite of a blame culture.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

Just culture is a concept related to systems thinking which emphasizes that mistakes are generally a product of faulty organizational cultures, rather than solely brought about by the person or persons directly involved.

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Anchor fast decisions

Just Culture distinguishes among unintentional errors, negligence, and deliberate violations. It is tolerant of the first two and learns from them, while holding people accountable for the third, thereby encouraging people to report errors proactively rather than cover them up.

MINIMUM ACTION

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Source support: Explicit

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    en.wikipedia.orghttps://en.wikipedia.org/wiki/Just_cultureZH · Explicit
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