Cognitive Scaffold

Preparing your thinking workspace

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MENTAL MODEL · M12325

Appreciative Inquiry, AI

Appreciative Inquiry, AI
BehaviorHigh supportPositive Psychology
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Updated 2026-08-13

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INTRODUCTION

English translation pending.

CORE DEFINITION

An organization change method that asks when the organization was most alive and successful instead of where the problems are, and builds the future on that evidence through four stages: discover, dream, design, and deliver. The core proposition is that people generate more energy talking about success than deficiency, and the key qualification is that the strengths inquiry is a lever for real problems, not an escape from them.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Peak mining: collect stories of when the group worked best and name the conditions. - Positive reframing: keep the question on what is wanted, not on what is broken. - Future co-design: build the design phase on the strengths the discovery surfaced.

anchor

Anchor fast decisions

Deficit questions prime defensive narrowing, while questions about success recall concrete instances of competence and make them available again. The positive image of the future then pulls the group toward it with less resistance than a problem list does, and the four stages channel that energy into a design the group has authored.

MINIMUM ACTION

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Source support: Explicit

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    en.wikipedia.orghttps://en.wikipedia.org/wiki/Appreciative_inquiryZH · Explicit
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