Cognitive Scaffold

Preparing your thinking workspace

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MENTAL MODEL · M11257

Knowledge Funnel

Knowledge Funnel
BusinessHigh supportManagement
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Updated 2026-08-22

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INTRODUCTION

English translation pending.

CORE DEFINITION

The knowledge funnel, proposed by Roger Martin, is a three-stage maturity ladder: a mystery is a fuzzy, ill-defined problem; a heuristic is a rule of thumb that works part of the time; an algorithm is a repeatable, scalable process. The core claim is that knowledge moves from chaos toward executability, and each stage down the funnel raises certainty and transferability. The key limit is that stage determines management style: exploration early, standardization late.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Maturity ladder: locates a problem at mystery, heuristic, or algorithm so you manage it accordingly. - Tolerate early chaos: let the mystery stage stay unresolved while exploration runs. - Codify what works: harden a reliable heuristic into a documented algorithm or process.

anchor

Anchor fast decisions

Martin models knowledge maturity in three stages: the mystery, where the problem is ill-defined, the heuristic, a rule of thumb that partly works, and the algorithm, an explicit, replicable, scalable process. Each step down raises certainty and transferability, so the funnel explains how a craft becomes an industrialized capability.

MINIMUM ACTION

In progress 0/1

Practice this model in one real situation:

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Source support: Explicit

  • link
    en.wikipedia.orghttps://en.wikipedia.org/wiki/The_Design_of_BusinessZH · Explicit
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