Cognitive Scaffold

Preparing your thinking workspace

arrow_back_ios_new
MENTAL MODEL · M7873

Triage Criteria

Triage Criteria
DecideHigh supportDecision Science
Included
account_tree

Updated 2026-08-10

Loading revision record…

INTRODUCTION

English translation pending.

CORE DEFINITION

Triage is a decision rule for when demand exceeds supply: each case is assessed quickly on fixed, operational dimensions such as severity, urgency, and treatability, assigned a grade, and routed to a matching processing lane. Its purpose is to replace subjective reaction with a standard, so that scarce resources flow to the cases where they are most needed and most effective, and the loudest claimant does not set the order.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Fix the dimensions: grade on severity, urgency, and treatability, never on loudness. - Route by grade: send each case to a lane with a matching response time. - Re-triage: re-grade cases on a schedule because conditions change.

anchor

Anchor fast decisions

When demand exceeds supply, triage replaces a queue ordered by who complains hardest with a queue ordered by expected benefit per unit of resource. Grading on fixed dimensions makes that ordering auditable and reproducible, which is what allows the decision to be defended afterward.

MINIMUM ACTION

In progress 0/1

Practice this model in one real situation:

Check to track your progress (stored locally)
Learning progress0%
account_treeGenealogyexpand_more
menu_bookReferencesexpand_more

Source support: Explicit

RELATED MODELS