Crew/Cognitive Resource Management
Updated 2026-08-08
INTRODUCTION
English translation pending.
CORE DEFINITION
CRM, Crew Resource Management, originated in aviation as a method for training teamwork and decision making. Its core skills are situation awareness, perceiving, understanding and predicting; communication that is clear, concise and closed-loop; decision making through a systematic process; teamwork with clear roles and mutual support; and stress management that sustains performance under pressure. The method was later adopted by healthcare, nuclear power and other high-risk industries. Its central assumption is that most accidents do not come from a lack of individual technical skill but from systemic failure in communication, situation awareness and teamwork, so training targets the non-technical skills.
SCAFFOLDING EFFECT
Reduce cognitive load
- Train the non-technical skills: drill communication and teamwork, not just individual flying technique. - Empower the junior member: make it genuinely legitimate for a subordinate to call a halt. - Close the loop: standardize the briefing before and the honest debriefing after.
Anchor fast decisions
Derived from aviation crew resource management and adopted by healthcare, nuclear and other high-risk fields. The core assumption is that most accidents stem from systemic failure in communication, situation awareness and teamwork rather than individual technical deficiency, so training the non-technical skills is what reduces human error.
MINIMUM ACTION
In progress 0/1Practice this model in one real situation:
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Source support: Explicit
- en.wikipedia.orghttps://en.wikipedia.org/wiki/Crewverified
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