Cognitive Scaffold

Preparing your thinking workspace

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MENTAL MODEL · M6547

CIRCLES

CIRCLES
CreatemediumDesign Thinking
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Updated 2026-08-11

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INTRODUCTION

English translation pending.

CORE DEFINITION

CIRCLES is a seven-step method for thinking comprehensively about product design: Comprehend the current situation, Identify the users, Report the user needs, Cut by priority, List the solutions, Evaluate through trade-offs, and Summarize. When a vague request arrives, such as design an alarm clock for blind users, walking the CIRCLES order guarantees that the question of who the user is gets answered before any drawing begins, which is exactly the step most people skip when they leap straight to solutions.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Force user-first thinking: identify exactly who the intended users are before any solution is drawn. - Prioritize needs: rank the discovered user needs instead of quietly treating all equally. - Pressure-test solutions: evaluate the real trade-offs before committing to any final design.

anchor

Anchor fast decisions

Built on structured product thinking. The seven steps run from comprehension to summary and force users and needs to be settled before solutions are listed, which prevents the common failure of solution-first thinking.

MINIMUM ACTION

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Practice this model in one real situation:

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Source support: Explicit

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    productplan.comhttps://www.productplan.com/glossary/circles-method/ZH · Explicit
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