3A Feedback
Updated 2026-08-22
INTRODUCTION
English translation pending.
CORE DEFINITION
The protocol sequences a feedback conversation into three moves: acknowledge the other person's effort or viewpoint, ask about the specifics or clarify what happened, and adjust by proposing a concrete change or reaching agreement on one. Variants substitute aim, analysis and action, but the structure is the same. The ordering exists to establish a connection and share information before any recommendation is offered.
SCAFFOLDING EFFECT
Reduce cognitive load
- Acknowledge first: name something real in the other person's effort before raising anything else. - Ask before telling: gather the specifics so the recommendation fits what actually happened. - Adjust concretely: end with one specific change rather than a general suggestion.
Anchor fast decisions
A recommendation delivered first reads as an attack, which triggers defensiveness and closes the listener to the content. Acknowledging something real establishes that the relationship is not under threat, and asking supplies the information needed to make the recommendation fit. By the time the adjustment arrives, the conversation has become a joint problem rather than an accusation.
MINIMUM ACTION
In progress 0/1Practice this model in one real situation:
account_treeGenealogyexpand_more
menu_bookReferencesexpand_more
Source support: Explicit
- en.wikipedia.orghttps://en.wikipedia.org/wiki/Feedback#Managementverified
PRIVATE NOTES · Only visible to you
SAVED Q&A
ENTRY Q&A · Private saving available
Ask with a clear boundary
thinkingmodels answers from published entry context only.
Your question is sent to thinkingmodels. The answer uses public entry context only.
RELATED MODELS