Cognitive Scaffold

Preparing your thinking workspace

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MENTAL MODEL · M3207

Most Advanced Yet Acceptable

Most Advanced Yet Acceptable
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Updated 2026-07-31

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INTRODUCTION

English translation pending.

CORE DEFINITION

MAYA, meaning most advanced yet acceptable, was articulated by industrial designer Raymond Loewy to describe the target of successful innovation. Consumers are driven simultaneously by neophilia, an attraction to novelty, and neophobia, a fear of the unfamiliar. A product must therefore sit at the threshold between the two: novel enough to attract interest and familiar enough to be understood and adopted without effort. The key qualification is audience dependence, since what counts as familiar varies by generation, culture, and prior exposure.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Sweet Spot Location: Place each innovation on the line between novelty and familiarity. - Anchor Inventory: List what the target user already recognizes before adding new elements. - Adoption Check: Test whether unfamiliarity blocks comprehension rather than merely surprising the user.

anchor

Anchor fast decisions

Adoption requires both attention and comprehension. Novelty supplies attention, because familiar things are filtered out, while familiarity supplies comprehension, because unfamiliar interfaces and metaphors impose learning cost. Moving too far toward either end fails: the too-familiar product attracts no interest, and the too-novel product is rejected before its value is understood. Placing innovation just beyond the current reference point captures attention while keeping the learning cost low enough to be paid.

MINIMUM ACTION

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Source support: Explicit

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    baike.baidu.comhttps://baike.baidu.com/item/MAYA原则ZH · Explicit
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