Cognitive Scaffold

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MENTAL MODEL · M0461

Wiio's Laws

Wiio's Laws
CollaborateHigh supportCommunication Studies
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Version 1.0.0 · Updated 2026-07-30

CORE DEFINITION

If communication can fail, it will fail. If communication seems to succeed, it is only a misunderstanding. If you think communication is unnecessary, that is exactly when it is most needed.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

A pessimistic assumption about communication. Do not assume that 'I said it, so he understood.' Assume that 'he definitely did not understand' or 'what he understood is wrong.' Based on this assumption, you will tirelessly confirm, repeat, and write documents, which is the starting point of effective communication.

anchor

Anchor fast decisions

To be verified.

MINIMUM ACTION

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Source support: Explicit

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    en.wikipedia.orghttps://en.wikipedia.org/wiki/Wiio's_lawsZH · Explicit
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