Cognitive Scaffold

Preparing your thinking workspace

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MENTAL MODEL · M11704

RACI Matrix

RACI Matrix
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Updated 2026-08-13

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INTRODUCTION

English translation pending.

CORE DEFINITION

The RACI matrix names, for each task or deliverable, who is Responsible for doing the work, who is Accountable as the single owner of the outcome, who must be Consulted before the decision, and who must be Informed afterward. The core claim is that making these four roles explicit removes the ambiguous boundaries that produce both duplicated work and the vacuum in which everyone assumes someone else is handling it. The key qualification is that accountability must be singular; multiple owners means no one owns the result.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Eliminate the responsibility vacuum: name the single accountable owner for every deliverable. - Separate doing from owning: distinguish who executes from who answers for the result. - Bound consultation: mark who must be consulted and who only informed, to stop meetings multiplying.

anchor

Anchor fast decisions

A task without a named owner is collectively owned, which means nobody owns it, so the safest move for each individual is to wait; by forcing one accountable signature per task, the matrix removes the wait, and by listing the consulted and informed separately it confines the communication cost to what the decision actually needs.

MINIMUM ACTION

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Source support: Explicit

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    en.wikipedia.orghttps://en.wikipedia.org/wiki/Responsibility_assignment_matrixZH · Explicit
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