Cognitive Scaffold

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MENTAL MODEL · M11370

Structured Interview

Structured Interview
SystemsHigh supportSystems Theory
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Updated 2026-08-13

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INTRODUCTION

English translation pending.

CORE DEFINITION

A structured interview follows a pre-designed list of questions and a fixed procedure, ensuring that different interviews are comparable and information collection is systematic. The core claim is that free-form interviews are rich but hard to compare, while a standardized script sacrifices some flexibility to gain comparability and coverage. The key condition is that the same questions be asked in the same order of every respondent, so the differences in answers reflect the respondents rather than the interviewers. A small allowance for follow-up preserves the chance of the unexpected.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Script design: fix the core question list and its order before the first interview. - Execution consistency: run every interview through the same flow without improvising. - Structure-light follow-up: reserve a small slot for open probing after the core block.

anchor

Anchor fast decisions

Comparing two interviews requires that the stimulus be constant, because only then does a difference in answer trace to the respondent rather than to the question asked. A fixed script holds the stimulus steady and routes answers into a common shape, which makes aggregation and pattern detection possible. The cost is that an unscripted detour cannot chase a surprising thread, which is why a small follow-up slot is reserved rather than the whole interview left open.

MINIMUM ACTION

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Source support: Explicit

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    en.wikipedia.orghttps://en.wikipedia.org/wiki/Structured_interviewZH · Explicit
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