Cognitive Scaffold

Preparing your thinking workspace

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MENTAL MODEL · M11355

Active Listening

Active Listening
BehaviorHigh supportPsychology
Included
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Version 1.0.0 · Updated 2026-07-30

CORE DEFINITION

It is not just 'hearing', but through paraphrasing, confirmation, questioning, and reflecting feelings, proving to the other person that 'I understand you'. Scaffold role: build deep connection. In conversation, don't rush to think about what to say next. Try using 'You mean...' to paraphrase the other person's point, which can instantly lower their defensiveness.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

Build deep connection. In conversation, don't rush to think about what to say next. Try using 'You mean...' to paraphrase the other person's point, which can instantly lower their defensiveness.

anchor

Anchor fast decisions

Listening is not just receiving sound, but through paraphrasing, confirmation, and reflecting feelings, proving to the other person that 'being understood', thereby activating a sense of safety and reducing defensiveness. Being understood is itself healing and connection.

MINIMUM ACTION

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Practice this model in one real situation:

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Source support: Explicit

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    en.wikipedia.orghttps://en.wikipedia.org/wiki/Targeted_advertisingZH · Explicit
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