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MENTAL MODEL · M9734

Situational Leadership

Situational Leadership
BehaviorHigh supportManagerial Psychology
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Updated 2026-08-15

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INTRODUCTION

English translation pending.

CORE DEFINITION

Developed by Paul Hersey and Ken Blanchard, situational leadership holds that there is no single best style, and that a leader moves among four, from telling to selling, participating, and delegating, according to the follower's maturity on the task. The core proposition is that matching style to readiness is more effective than holding one constant, so delegating to a novice is negligence and instructing an expert is insult. The key qualification is that maturity is task-specific, not a fixed personal trait.

SCAFFOLDING EFFECT

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- Diagnose Readiness: judge the follower's ability and willingness on this specific task today. - Match The Style: choose among telling, selling, participating, or delegating to fit. - Migrate Over Time: shift the chosen style upward as the follower matures.

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Anchor fast decisions

A follower's need for direction falls as competence and confidence rise, and a style that fits the current level supplies exactly the structure or autonomy the person can absorb. A mismatch in either direction wastes the relationship, since too much direction stifles the able and too little abandons the novice.

MINIMUM ACTION

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Source support: Explicit

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    en.wikipedia.orghttps://en.wikipedia.org/wiki/Situational_leadership_theoryZH · Explicit
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