What Went Well - Even Better If
Updated 2026-08-16
INTRODUCTION
English translation pending.
CORE DEFINITION
WWW-EBI is a feedback structure of two halves. WWW, What Went Well, names the strengths and what actually worked. EBI, Even Better If, states the improvement as a conditional possibility rather than a criticism. As a positive feedback structure it swaps the word but for the phrase even better if, which reduces defensiveness and still points at continuous improvement.
SCAFFOLDING EFFECT
Reduce cognitive load
- Name the genuine strengths first: state specifically and clearly exactly what went well. - Offer the improvement as a condition: always phrase it as even better if, never but. - Keep both halves complete: remember that praise without the second half teaches nothing new.
Anchor fast decisions
A positive feedback structure where WWW affirms the strength and EBI replaces but with even better if, which lowers defensiveness and points at improvement, packaging criticism as a constructive possibility.
MINIMUM ACTION
In progress 0/1Practice this model in one real situation:
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Source support: Explicit
- en.wikipedia.orghttps://en.wikipedia.org/wiki/After-action_reviewverified
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