Cognitive Scaffold

Preparing your thinking workspace

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MENTAL MODEL · M6886

Tell-Ask-Give

Tell-Ask-Give
BehaviorHigh supportManagerial Psychology
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Updated 2026-08-22

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INTRODUCTION

English translation pending.

CORE DEFINITION

TAG is a feedback sequence with three parts. Tell names one specific thing the person did well. Ask poses an open question or raises a doubt that invites the recipient to reflect. Give offers one actionable improvement suggestion. Opening with a genuine strength establishes safety, the question makes the recipient think rather than merely receive, and the suggestion then lands on prepared ground. The order matters: a suggestion delivered before acknowledgement tends to trigger defence instead of consideration.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Use specific praise: name one concrete thing the person genuinely did well and why. - Use open question: ask an open question that prompts the recipient to reflect. - Use actionable suggestion: close with one concrete improvement that they can apply next time.

anchor

Anchor fast decisions

Leading with acknowledgement rather than criticism lowers defensiveness. Tell establishes safety with a genuine strength, Ask uses an open question to make the recipient think rather than merely receive, and Give supplies a concrete suggestion. Putting the positive first makes the later suggestion easier to accept.

MINIMUM ACTION

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Source support: Explicit

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    en.wikipedia.orghttps://en.wikipedia.org/wiki/Peer_assessmentZH · Explicit
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