Cognitive Scaffold

Preparing your thinking workspace

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MENTAL MODEL · M6803

RADAR

RADAR
BusinessHigh supportManagement
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Updated 2026-08-08

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INTRODUCTION

English translation pending.

CORE DEFINITION

RADAR is the assessment logic of the EFQM Excellence Model. It decomposes the question of whether an organisation is good into five linked tests: Results, the outcomes actually achieved; Approach, whether a sound systematic method exists; Deployment, whether that method is implemented everywhere relevant; Assessment, whether the method's effectiveness is measured; and Refinement, whether measurement feeds learning and improvement. The model insists that strong results must come from sound, systematically deployed methods rather than luck, so sustained excellence depends on closing the loop between results and refinement.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Use results check: examine the key outcome metrics before judging overall performance. - Use method audit: test whether a systematic approach exists, not just good numbers. - Use deployment scan: confirm the method reaches every relevant area, not one pilot team.

anchor

Anchor fast decisions

Judging excellence by results alone is misleading. RADAR splits good into results, approach, deployment, assessment, and refinement, so strong outcomes must be traced back to a systematic method that is fully deployed, measured, and continuously improved. Each letter exposes a failure mode, making improvement targets explicit.

MINIMUM ACTION

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Practice this model in one real situation:

Check to track your progress (stored locally)
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Source support: Explicit

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