AID
Updated 2026-08-13
INTRODUCTION
English translation pending.
CORE DEFINITION
The AID model structures feedback in three parts: the action observed, the impact it had, and the desired outcome for next time. By describing only what was done and what followed, the giver avoids attributing motives or character, which is what usually triggers defensiveness. The desired outcome then converts the observation into a forward-looking request. The model works for both praise and criticism and pairs naturally with frameworks such as SBI and nonviolent communication.
SCAFFOLDING EFFECT
Reduce cognitive load
- State the action: describe the specific observable behaviour without using adjectives or labels. - Name the impact: say what followed from it, factually and without any blame. - Request the outcome: ask clearly for the specific behaviour you want next time.
Anchor fast decisions
Feedback that evaluates a person's character or motives is heard as an attack, and the listener spends attention defending themselves rather than considering the message. Describing only the observable action and its consequences removes the personal attribution, so there is nothing to defend. Ending with a desired outcome turns the exchange into a request for a specific change rather than a verdict on the past. Because the recipient can picture the requested behaviour, the feedback becomes actionable instead of merely critical.
MINIMUM ACTION
In progress 0/1Practice this model in one real situation:
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Source support: Explicit
- silkhelix.co.ukhttps://www.silkhelix.co.uk/blog/constructive-feedbackverified
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