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MENTAL MODEL · M5038

Hyperpersonal Model

Hyperpersonal Model
CollaborateHigh supportCommunication Studies
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Version 1.0.0 · Updated 2026-07-30

CORE DEFINITION

Computer-mediated communication (CMC) can sometimes be more intimate and intense than face-to-face communication. Because senders can selectively self-present (only sending polished photos, thoughtful text), receivers idealize the other party, and there is no interference from nonverbal cues (bad breath, leg shaking).

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

The illusion mechanism of online dating/online relationships. In remote collaboration or online social interaction, we should be wary of this "hyperpersonal" perfect illusion. The perfection shown by the other party is often because the bandwidth is too narrow, filtering out impurities. Meeting in person and being "disappointed" is inevitable when returning to real bandwidth.

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Anchor fast decisions

The hyperpersonal model (Walther) explains why computer-mediated communication (CMC) can sometimes be more intimate than face-to-face: senders can carefully edit self-presentation, receivers idealize the other party, and feedback loops amplify closeness. It reverses the intuition that "online is colder".

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Source support: Explicit

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    en.wikipedia.orghttps://en.wikipedia.org/wiki/Hyperpersonal_modelZH · Explicit
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