Broken Windows Theory
Version 1.0.0 · Updated 2026-07-30
CORE DEFINITION
If a building has a broken window left unrepaired, it sends a signal that "no one cares," leading to more windows being broken and eventually more serious crime.
SCAFFOLDING EFFECT
Reduce cognitive load
The power of environmental cues. Unaddressed small problems signal that "disorder is tolerated." In management, promptly fix "broken windows" (small issues).
Anchor fast decisions
Signals of disorder lower bystanders' expectations of intervention, reducing the psychological cost of misconduct and thereby amplifying norm violations.
MINIMUM ACTION
In progress 0/4Practice this model in one real situation:
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Source support: Explicit
- en.wikipedia.orghttps://en.wikipedia.org/wiki/Broken_windows_theoryverified
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