Cognitive Scaffold

Preparing your thinking workspace

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MENTAL MODEL · M4210

Procedural Justice

Procedural Justice
BehaviorHigh supportSocial Psychology
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Updated 2026-08-01

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INTRODUCTION

English translation pending.

CORE DEFINITION

Developed by John Thibaut and Laurens Walker in the 1970s and extended by Gerald Leventhal and Tom Tyler. Procedural justice focuses on the fairness of the process that produces a decision rather than on the distribution of outcomes. Leventhal identified six criteria: consistency, bias suppression, accuracy, correctability, representativeness, and ethicality. Tyler's research showed that perceived procedural fairness drives acceptance of authority and willingness to comply even when outcomes are unfavorable.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Design decisions: build in consistency, accurate information, and an appeal route before announcing outcomes - Explain refusals: walk through the process that produced a decision, not only the result - Predict acceptance: estimate how a ruling will land from how fair the process looks

anchor

Anchor fast decisions

People cannot easily judge whether an outcome was deserved, but they can judge whether the process looked fair. Fair procedures signal that authorities will treat them fairly in future rounds too, so accepting a bad outcome now is rational. Consistency and voice also let people attribute a loss to circumstance rather than to personal disregard, which defuses the resentment that would otherwise damage cooperation.

MINIMUM ACTION

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Source support: Explicit

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    en.wikipedia.orghttps://en.wikipedia.org/wiki/Procedural_justiceZH · Explicit
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