Cognitive Scaffold

Preparing your thinking workspace

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MENTAL MODEL · M3658

Free

Free
BusinessHigh supportEconomics
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Version 1.0.0 · Updated 2026-07-28

CORE DEFINITION

The ultimate pricing strategy of the internet era. Through cross-subsidization (some users pay so that everyone is subsidized), advertising, and value-added services, basic services are offered free of charge in order to maximize the user base. Scaffold role: the cost structure of the digital age. It reveals that the economics of the world of bits differ entirely from the world of atoms. When marginal cost approaches zero, "free" becomes the most effective marketing and competitive tool.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Read the cost structure: when marginal cost nears zero, free becomes a viable strategy. - Find the cross-subsidy: identify who actually pays, through ads, add-ons, or a paying minority. - Maximize the user base: treat free as marketing that buys scale, then monetize elsewhere.

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Anchor fast decisions

In digital products, marginal costs approach zero; 'free' is achieved through cross-subsidization (a few paying users subsidize the many), advertising, or value-added services, aiming to maximize user base and network effects.

MINIMUM ACTION

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Source support: Explicit

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