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MENTAL MODEL · M3558

Reversibility / Type 1 vs Type 2 Decisions

Reversibility / Type 1 vs Type 2 Decisions
DecideHigh supportDecision Science
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Updated 2026-07-31

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INTRODUCTION

English translation pending.

CORE DEFINITION

A distinction popularized by Jeff Bezos in Amazon shareholder letters and internal practice. A Type 1 decision is a one-way door: it is irreversible or very costly to undo, so it warrants slow analysis and senior involvement. A Type 2 decision is a two-way door: it is reversible at acceptable cost, so it should be made quickly and delegated to those closest to the information. The claim is that most decisions are Type 2, and treating them as Type 1 imposes a heavy velocity cost. Reversibility is a judgment about the cost of exit, not about how important the decision feels.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- Speed Triage: classify a decision before choosing how much analysis it deserves. - Delegation Rule: push reversible decisions down and reserve escalation for one-way doors. - Exit Cost Estimate: ask what undoing it would cost, not how significant it feels.

anchor

Anchor fast decisions

Slow decision-making is expensive in aggregate because delay costs compound across thousands of small choices, yet most organizations apply uniform rigor regardless of stakes. Separating decisions by reversibility lets rigor be spent where it changes the outcome, since a reversible choice can be corrected by acting and observing rather than by analyzing in advance. It also lowers the cost of being wrong, because the option to undo bounds the downside. The failure mode is symmetric: too much deliberation on two-way doors wastes time, and too little on one-way doors creates damage that cannot be recalled.

MINIMUM ACTION

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Source support: Explicit

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    en.wikipedia.orghttps://en.wikipedia.org/wiki/ReversibilityZH · Explicit
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