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MENTAL MODEL · M2550

Two-Step Flow of Communication

Two-Step Flow of Communication
CollaborateHigh supportCommunication Studies
Included
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Version 1.0.0 · Updated 2026-07-30

CORE DEFINITION

Information does not flow directly from media to the mass audience, but in two steps: 1. Media to opinion leaders; 2. Opinion leaders to the mass audience. The interpretation and interpersonal influence of opinion leaders are more important than the media itself.

SCAFFOLDING EFFECT

psychology

Reduce cognitive load

- KOL marketing: It's better to win over one KOL than ten thousand ordinary users. Because the public does not trust advertisements (media), but they trust the bloggers they follow (opinion leaders).

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Anchor fast decisions

Information first flows from media to opinion leaders, then spreads from opinion leaders to the mass audience, indicating that influence often reaches through intermediary nodes rather than directly.

MINIMUM ACTION

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Source support: Explicit

  • link
    zh.wikipedia.orghttps://zh.wikipedia.org/wiki/%E5%85%A9%E7%B4%9A%E5%82%B3%E6%92%ADZH · Explicit
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